Surcharges
Our additional services and surcharges guide will cease on 11th August 2025. All Parcelforce Worldwide surcharges will be updated on the Royal Mail website, at Surcharges and Correction Charges, from 11th August 2025.
Domestic surcharges are as the below, the corrections guide can be viewed here.
- Peak Surcharge – will be confirmed September 2025
- Fuel Surcharge – 8%
- Green Surcharge – 5p per item
- Return to sender Surcharge: where items are returned to the sender for any of the reasons below, your items will be scanned, and you will be charged your agreed contract rate.
• Undelivered items that have not been collected, nor a redelivery arranged within the 18-day holding period
• Incorrect/incomplete address
• Recipient moved (gone away)
• Recipient refused
International surcharges cover key cost areas for our business, such as:
- Fuel
- Conveyancing and
- International delivery charges
An international surcharge, currently at 6.5% is applied to the product price after any discounts or commissions, and before any applicable VAT. Please see the international corrections guide here.
International (Export) Pricing Calculator
Please access the calculator here.
Seamless migration support every step of the way
We have a dedicated programme in place to assist our customers in transitioning to the new network, backed by a team of specialists ready to support you throughout the process.
Migrating to a new Royal Mail Click & Drop Account?
Visit the dedicated Click & Drop Help Centre for support on integrations, orders and shipping rules.
Parcelforce Worldwide & Royal Mail: Giving you more ways to send
Access both Parcelforce and Royal Mail services and discover more ways to send, track and collect your parcels in the UK and overseas.