Collection times Collections are usually made between 7:00am and 5:30pm Monday to Friday, depending on the core service selected (express10, AM, 24 and 48). Saturday collections can only be booked when using our WeekendAM and Weekend24 services for delivery on a Sunday. Related help Help sending your first parcel online Packaging guidelines Extended delivery times for UK zones and postcodes Prohibitions and restrictions Delivery options and speed Find more ways we can help Need help tracking items? Discover help and advice for tracking your items in the UK and overseas. Need help receiving items? Discover advice for receiving your parcels and deliveries here. Need account support? Explore our support area for account customers. Need help tracking items? Discover help and advice for tracking your items in the UK and overseas. Need help receiving items? Discover advice for receiving your parcels and deliveries here. Need account support? Explore our support area for account customers.