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Expand your horizons with Parcelforce Worldwide

Why trust Parcelforce for your international deliveries? Worldwide’s in the name.

From heavier weight allowances to end-to-end tracking* as standard to over 240 countries and territories, nobody delivers for you overseas – and helps you reach more consumers – quite like us.

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Find out more on
0800 177 7856
Fill in your details and we’ll be in touch to chat about your business’ international delivery needs

How many parcels do you send per week? *

As you are sending less than 15 parcels a week the best solution for you is to buy postage online with Click & Drop or the Royal Mail App.

Visit our sending guide for quick tips on how to self-serve with Royal Mail.

For general help and support about our services visit https://help.royalmail.com

 

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Royal Mail Group takes your privacy and security very seriously. For more details please read our Privacy Policy.

Why use Parcelforce Worldwide?

Truly
worldwide delivery

We deliver to over 240 countries and territories around the world – so your business has a truly global reach!

Trusted
local partners

We use local delivery partners, such as GLS, that your recipients know and trust in their communities

Super
satisfied customers

We have great quality of service you can trust to deliver for your business – and a team of customer service staff ready to help you and your recipients

Phenomenal
features

Send parcels up to 30kg (plus size limits of 1.5m length and 3m length & girth combined); offer Inflight delivery options (and many more features); and get compensation up to £2,500

Tracking
on every service

Peace of mind with end-to-end tracking* on all services and email notifications in 11 languages including Spanish and Italian.

We make
customs simple

Enjoy paperless customs** and a wide range of Delivery Terms that make exporting easy… and prevent your recipients from paying unexpected costs on delivery!

europriority – Delivery to Europe from 2 working days

A sustainable road-based service across Europe

Delivery times from 2 working days to countries including France and Germany

End-to-end tracking and email notifications and a signature on delivery*

Inflight delivery options (allowing customers to change the delivery location or date after dispatch) if your recipients aren’t at home

£100 inclusive compensation with enhanced cover up to £2,500 available

25% money-back guarantee if the delivery is late▵

Send small parcels (with a maximum weight of 3kg) at a lower cost with europrioritypack

 

globalpriority Europe – Our-European-wide parcel service

Economy service using our trusted postal partners

Delivery times from 2 working days and to 43 European destinations

End-to-end tracking and a signature on delivery*

Simple flat-rate pricing so calculating shipping is easy

£100 inclusive compensation with enhanced cover up to £2,500 available

 

irelandexpress – Delivery from Northern Ireland to the Republic of Ireland from 1 working day

End-to-end tracking and a signature on delivery*

100% money-back guarantee if the delivery is late▵

£200 inclusive compensation with enhanced cover up to £2,500 available

 

"Parcelforce’s euroeconomy service is a game-changer for Baker & Bray. It enables us to open up new markets competitively and seamlessly. New markets are the life-blood of any growing business and Parcelforce’s support has undoubtedly assisted in our brand expansion across Europe, including in France, Switzerland and Italy."

Neil Taylor, Owner, Baker & Bray

Take the confusion out of customs

We’ve got lots of useful tips on our Commercial Customs Hub!

We offer a wide range of Delivery Terms to help you manage VAT, customs duties and handling fees – whether you’re sending within the EU or worldwide.

From Import One Stop Shop (IOSS) to Delivered Taxes Paid (DTP) or Delivery Duties Unpaid (DDU), we’ll help you find the Delivery Terms that work best for your business needs.

 

Take a look at our hub

What is Import One Stop Shop (IOSS)?

  • This is a simplified VAT reporting service for items up to €150, which can help you begin to or continue trading from GB into the EU.
  • There are a variety of IOSS solutions available to suit the size and nature of your business, helping you to provide a smooth customer delivery experience.
  • You can register yourself, or there are a number of third-party options available to assist you.

What is Delivered Taxes Paid (DTP)?

  • If IOSS isn’t for you, or you’re sending items over €150, our DTP service is a great option.
  • Our overseas delivery partners make the customs declaration using the recipient as the importer of record, and bills the import VAT and duties back to you via Parcelforce Worldwide.
  • DTP is also suitable for both Business to Consumer and Business to Business transactions.

What is Delivery Duties Unpaid (DDU)?

  • If you’d prefer to let your recipient take control and manage the duties and taxes, this option may be suitable.
  • DDU allows the recipient to be the importer and account for import VAT where applicable, making this is a good solution for B2B and B2C.
  • You should let the recipient know they will be responsible for these costs to prevent returns.

* Country dependent. For more information on specific country requirements, visit parcelforce.com/worldwide-directory.

** Available on selected services.

▵ A refund of whole or part of the consignment charges in the event of late delivery. Delivery time begins from the date of collection. Extended delivery times exist for outlying areas.

† We’re open Monday to Friday, 9am-5pm. Calls may be recorded and monitored for training and compliance purposes